Frequently Asked Questions

Can't find what you're looking for? Contact us — we're happy to help.

How do I place an order?

Add candles to your cart and tap Proceed to WhatsApp. Your order is saved, and we confirm availability and delivery with you on WhatsApp.

How long does delivery take?

Orders are usually dispatched within 2–4 working days, then take 3–8 working days to arrive depending on your city. See our Shipping Policy.

How can I track my order?

Use Track Order with your order number or courier tracking number, or see My Orders when you're logged in.

Do you take custom or bulk orders?

Yes — for weddings, festivals and corporate gifting. Contact us with what you have in mind.

How do I care for my candle?